Free standard shipping over $100

Terms & Privacy

Terms & Conditions

Last updated: November 11, 2026

These terms apply when you use blackhornedunicorn.com or buy from Black Horned Unicorn. By placing an order, you agree to them.

Products

Our bracelets are handmade from natural stones. Colour, size, shape and inclusions vary, so the piece you receive may look slightly different from the photos. Crystal meanings described on this site come from tradition and are not medical claims; our products are not a substitute for medical care or advice.

Pricing and payment

Prices are set in Canadian dollars. Visitors from other countries may see prices converted to their local currency for convenience. Applicable taxes and shipping are shown at checkout. Payment is taken when you place your order. We may cancel and fully refund an order if an item is unavailable or a price was listed in error.

Custom orders

Custom orders require a 40% non-refundable deposit before work begins. Once the design is agreed, we will confirm the timeline, usually 5 to 14 business days.

Shipping

Shipping costs, delivery times and options are described on our Shipping & Returns page. Risk of loss passes to you once the order is handed to the carrier, but we will help you file a claim if a tracked parcel goes missing.

Returns, changes and warranty

We do not accept returns or exchanges once an order has shipped. You may request changes within 24 hours of ordering. Every piece is covered for damage beyond normal wear for 1 year from purchase; we will advise on repair or replacement, and any fees will be agreed with you first. Nothing in these terms limits rights you have under consumer protection law.

Intellectual property

The text, photos, designs and logo on this site belong to Black Horned Unicorn or are used under licence. Please do not copy or reuse them without permission.

Limitation of liability

To the extent permitted by law, our liability for any order is limited to the amount you paid for it.

Governing law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there.

Changes and contact

We may update these terms from time to time; the date above shows the latest version. Questions? Email blackmoonsjewelry@gmail.com or use our contact form.

Privacy Policy

Last updated: November 11, 2026

Black Horned Unicorn respects your privacy and handles personal information in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

What we collect

  • Order details: your name, email, phone number, and billing and shipping addresses.
  • Messages you send us through our contact form or by email.
  • Your email address if you subscribe to our newsletter.
  • Basic site usage data, such as pages viewed, device and browser type, collected through cookies and analytics tools.

We never see or store your full card number. Payments are processed securely by our payment providers (Stripe, WooPayments and PayPal).

How we use it

We use your information to process and ship orders, reply to questions, send order updates, send our newsletter if you opted in, prevent fraud, and improve our website.

Who we share it with

We share only what is needed with service providers that help us run the store: payment processors, Canada Post and other carriers, our web host, and email and analytics tools. Some of these providers may store data outside Canada. We do not sell your personal information.

Cookies

Our site uses cookies to keep your cart working, remember your currency, and understand how the site is used. You can block or delete cookies in your browser, but the cart and checkout may not work without them.

How long we keep it

We keep order records for as long as required for tax and accounting purposes, and other information only as long as we need it for the purposes above.

Your choices

You can unsubscribe from our emails at any time using the link in any newsletter. You can ask to see, correct or delete the personal information we hold about you by emailing blackmoonsjewelry@gmail.com.

Contact

Questions about this policy or your information? Email blackmoonsjewelry@gmail.com.